TQM IMPELEMENTION Research Paper Example | Topics and Well Written Essays - 1000 words

TQM IMPELEMENTION - Research Paper Example TQM works on the assumption that the superiority of goods and processes is normally the conscientiousness of all who are involved in the manufacture or using up of the products and/or services presented by an institute, requiring commitment and the participation of administration, personnel, suppliers, and clientele, to convene or surpass client expectations. ADNOC deals in oil as well as incorporating the petroleum firms in UAE. It produces an average of 21 million barrels daily. ADNOC has diversified its products as well as used benchmarking as a strategy to provide better quality services. ADNOC strives in the provision of quality products by installing such necessary TQM standards in all its operations for example gaming policy allocation in the supply chain, in inventory, it is constructing a stack approach together with adequate support technologically and crucially the human resource (Ross, 1999) Having fourteen subsidiaries, ADNOC has tried in all its bid to ensure that it ha s the requisite resources available just like any other Organization with the most important being the human resource that proves to be the most vital in every Organization. ADNOC treats the planning of the human resource component with some specialty being one of its goals. The company takes notice of the fact that an employee that is not satisfied means hindrance in the Company’s productivity (Rawlins, 2008). There is much diversification of the products offered by the firm. The core objective being to locate, produce and ultimately market the various resources that is natural gas. Vision To develop into a value added dealer of environmentally welcoming, included and highly quality goods and plus the services in the whole gulf Mission: Quality-focused relationship managing a well thought-out logistics support stand providing comprehensive goods and services to the trade of oil & gas, while outstanding in commitment to its clientele, owners, staff and society Marketing Strat egies: ADNOC marketing The firm involves itself in deep analysis of the continuing products in the market. ADNOC has a very well defined market catering for the various clienteles with a sole focus of seeing a rise in demand of the oil in the future and the petrol stations helped through promotion by famous joints that have opened doors around them. This way, the customers converge and are therefore likely to consume fuel in the stations. ADNOC has a very steady brand positioning. Even though the differentiation in price is set by OPEC, the variance there from is managed by them (ADNOC). The firm has many oil reserves managed by the capital ( Rawlins, 2008). As concerns product differentiation, the firm employs such strategies that do achieve some uniqueness. ADNOC takes caution, though on the possibility of the oil exhausting in some time in the future. ADNOC has a very large network to be able to sustain its customers and give an ample time and resources to explore other viable po ints. Being the promoters of the firm, the customers are an integral part in promotion with the channel available both in and outside the boundaries of the country through the maintenance of the customer (Hults, et, al 2012). Products and/or the services provided the brand name of the company as they have over the time marshaled such reputation and therefore very difficult to lose on the grounds of quality. The firm also ensures that there are no flaws in the products or services. The OPEC determines

Organizational Communication Essay Example | Topics and Well Written Essays - 750 words

Organizational Communication - Essay Example This paper therefore analyzes the findings from the paper on the tools of communication adopted by TWA to dominate the Ozark employees. The findings of the study revealed that communication processes can be effectively employed in understanding how power is created, enacted as well as maintained. It is the assertion of the study that power does not just exist but it is deliberately created, enacted and maintained through communicative efforts and behaviors by members of an organization. Though power is to a higher side determined by resource endowment by a firm, the process of communication only makes the actualization of real power from the resources. Communication in the form of domination of power comes in as the parties involved interact. Therefore, communication as a tool can be exploited for the betterment of an organization through creation of favorable working/relational environment or adversely through creating unfavorable environment. The TWA company employed dividing pract ices towards the Ozark employees in order to establish power-as-domination especially by communication as a tool for the power imbalance. The domination of power was felt from the TWA towards the Ozark and the various modes of communications were employed as the means of realizing the vice. Communication was employed in creation of power-as-domination in its complex status. The complexity of power-as-domination as created through communication meant that understanding the mergers would entail multiple perspectives of concepts. In the case under analysis, communication was employed to create power structures besides enactment as well as maintenance of power-as-domination. Power structures imply that there was disparity in the levels of association and interaction by the members of the organization. Some people enjoyed power benefits while others participated at a relatively low level. Those in higher power structures exercised authority to those operating at lower structures of power as illustrated by communication. However, concerning the TWA, power-as-domination was not invented in the process of acquiring the Ozark but rather had been previously designed by the members. The power structures created by the use of communication as a tool by the TWA enabled it to level coercion and threats towards the Ozark employees. In order to enforce compliance from the pilots of the Ozark, size disparities as well as threats were employed by the TWA. In the process, fences, branding, resistance as well as symbolic divisions were employed for the maintenance of the power structures created through communication. Surprisingly, the Ozark employees had a unique identity feature, which equally served as communication to identify them easily distinctively from the TWA employees. They used tattoos, green stitching, labels on clothing as well as Ozark pins, which in essence made the work of TWA in establishing, enacting and maintaining power towards them quite easy. In general, th e study affirmed that power-as-domination as a tool employed through communication served to create divisions among the employees. The employees from the Ozark organization received an unfair treatment from the TWA managers as they exercised the power created through communication. TWA managed to convince the Ozark into the merger deal through communication where such coercion and brutality was involved. In the like manner,